Trash Can Etiquette

Each individual trash can in the community belongs to an assigned homeowner. They are each numbered and many have addresses written upon them. Please remember that these are not for public use. If you are in the community and you need to dispose of anything, especially dog feces, please do not use another homeowner’s trash can. Often times they are out because they were just emptied and no one wants to come home to a trash can that was just emptied and then subsequently filled with another person’s trash or worse yet, dog feces! Also, please remember to store your trash cans in your garage or side yard, behind your fence, after pick up (within 12 hours). Parking and aesthetics are impacted when cans are left out.

Portola Springs New Community Website

We are excited to announce Portola Springs newly designed community website.

Our website’s new look, user-friendly navigation and responsive design are just some of the new features you will enjoy.

Residents can obtain the latest newsletter, board meeting minutes, forms, community rules and regulations and much more! Also, the management contact information is located under the Contacts Section titled Keystone Pacific. Don’t forget, you can also check your billing account by accessing the View Statement/Pay Bill page under the Navigation Menu.

The KPPM Connection

The KPPM Connection is an online tool that offers enhanced homeowner services. Using the portal, you can:

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  • Make Online Payments
  • View Current and Previous Statements and Billing Inserts
  • Print Account History Reports
  • View and Update Enhanced Email Notification Features

Please click here to visit The KPPM Connection! Please log in using your account online email address and password. If you have not registered, please have your billing statement available to enter in the required information. If you need assistance, please contact Customer Care at (949) 833-2600 or customercare@keystonepacific.com.

For added convenience, we also offer an ACH program in which your monthly assessment payments are automatically deducted from your checking or savings account. You will no longer have to remember when to pay your payment, write a check, or pay for any more postage! To sign up, please click here to download the ACH form.